Virtual Shop
Trading conditions
 
Purchase orders  
1. How to send a purchase order
You can forward purchase orders compiling the on-line purchase order form or sending an appropriate e-mail message 24h/24 for 365 days per year. The orders acceptance system only recognizes as valid the purchase orders that have been correctly compiled with all the informations previewed from the mandatory fields in order to help us in the punctual completion of the order. The orders concerning unavailable goods, in all or part, are however managed on sending a preventive communication to the Customer. The reception of the purchase order in its acceptance system does not engage the Supplier until to when the same one has not sent the appropriate written confirmation to the e-mail address inserted by the Customer. The Customer accepts that the communications received from the Supplier and inherent its orders are made by e-mail or by telephone.
 
2. Orders minimum amount
We don't deal purchase orders which amount is lower than 25 Euro/U.S. Dollars as a tutelage of our customers that will however pay all the delivery costs for an exiguous amount of ordered items.
 
3. About on-line e-commerce agreements

The online purchase is a transaction at all, so it foresees a purchase agreement which is composed by two parts:
The first is the purchase order form that is usually a detailed e-mail message or an apposite order form with agreement buttons and some required fields;
The second is the order confirmation and acceptance letter that the seller must send when he receives the purchase order.
The agreement becomes only when the customer receives the confirmation and acceptance letter which usually comes as an e-mail message. This acceptance is the only warranty for the customer of the transaction, and it is also needed to grant some legal value to the agreement.
To avoid from any trouble, the Customer must always carefully verify all the trading conditions, the privacy clauses, the disclaimers and all the contacts to whom he can send his claims and questions.
(Extract of Dlgs. 185/99, 50/92, 74/92 and directive 97/7/CE)
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4. Unilateral cancellation of the purchase order
The Supplies reserves itself the right to unilaterally cancel the purchase order, after advising the Customer, in the following cases:
the Customer has not sent its order confirmation within 30 days from the date of the availability and count message;
the Customer has not correctly made the payment within 30 days from the date of receipt of the availability and count message or, however, from the date of its order confirmation;
when, due to negligence or less of communications by the Customer, the merchandise forcedly remains at the Supplier for a period equal or grater to 30 days from the date of the last communication.