The following comments have been taken from some of the messages received since this site was opened. They are not included by way of self congratulation, but rather to remember and thank those friends around the world who were good enough to encourage me with their so welcome words of appreciation.
 
 
I received your lovely Pipes. I too feel badly that you had to part with them! They both are works of art and you have kept them in top condition. They arrived safely in part due to your fine packing job. Thank you! 
Richard L., South Salem, New York, USA 
November 27, 2000
 
I got the pipes in the mail. They both look great!! Very happy ... 
Allen H., San Jose, California, USA 
January 14, 2001
 
At three in the morning I kissed your (now mine) pipes welcome. They are beautiful. Just beautiful. I will cherish them and enjoy them. 
Manfred Z., Falmouth, Maine, USA 
February 4, 2001
 
The pipes arrived today. They are both perfect!!! They make a great addition to my collection! 
Richard W. B., Jacksonville, Florida, USA 
February 7, 2001
 
All pipes arrived and each is more beautiful! You are most kind! 
Samuel R., Jacksonville, Florida, USA 
March 16, 2001
 
The pipe, she has come! It is exactly what I have come to expect from Franco the Great! Pristine, immaculate and gem like! After receiving my last pipe from you I knew what to expect and everything that I had imagined, is in this latest pipe. Pictures can never do them justice, its just not possible to capture depth. This pipe sparkles. 
Randall S., Columbia, California, USA 
March 27, 2001
 
Received both pipes in fine condition and smoked same ... outstanding! 
Roy P., El Cajon, California, USA 
April 3, 2001
 
I received the pipes today: the packing was excellent and both pipes are absolutely superb ... Once again I offer you my most sincere thanks for sharing pieces from your wonderful collection with me. It was truly a pleasure dealing with you, and I am quite pleased to have met such an interesting fellow pipe collector and friend. 
Tim V., Dover, Delaware, USA 
April 18, 2001
 
BANG! has finally come today! All the way from Milan! Perfect package! Thank you for very much! 
I'm now enjoying wonderful puff new (and the first for me) Bang with 'Rattray's Old Gowrie'. 
Masahiko S., Tokyo, Japan 
April 25, 2001
 
Franco, the Canadian just arrived. How beautiful! How light! The only straight-grained Canadian Dunhill I've ever seen! Thanks a million. 
John A. F., New York, USA 
May 8, 2001
 
I received the Dunhill Red bark ODA Dublin this afternoon (Tuesday). It is a beautiful pipe. Thank you for everything. 
Arturo V., Los Angeles, California, USA 
May 9, 2001
 
The pipes arrived a few days ago and I have inspected and smoked each several times. Your packaging of the pipes was magnificently efficient...and the overall conditioning of each was impressive. I must compliment you on your capabilities. 
Russ A., Potomac, Maryland, USA 
June 15,2001
 
Hi Franco ... Today I received the pipe and I am extremely pleased, and it smokes wonderful. 
Michael B., Houston, Texas, USA 
July 4, 2001
 
Yes, I did receive the pipe (sorry, I forgot to e-mail you): it is a beautiful piece, and I thank you for letting it into my collection. It's one of a kind. Thanks again for your patience.
Mike D. G., Waukegan, Illinois, USA
September 20, 2001
 
The pipes arrived today and are excellent. I have already smoked the billiard (with some Dunhill "White Spot") and it smokes as well as it looks. Thanks for sending them so quickly and am very pleased with them. 
Mark H., London, England 
October 16, 2001
 
I have just received the pipe this morning. I am so happy and proud to represent the great Bolognesi in my humble collection. It is truly magnificent, and I will associate it with you my friend, forever. Again, many thanks. 
Charles A. N., Boston, Massachusetts, USA 
October 27, 2001
 
Franco, the pipes arrived today. Thank you for the fast shipment. They certainly are beautiful and I look forward to smoking all of them. 
Ralph T. W., Austin, Texas, USA 
November 14, 2001
 
I received the pipe over the weekend, as always I am impressed with the condition of the pipe, if I did not know better I would say it was new. 
George R., Brookline, Massachusetts, USA 
October 29, 2001
 
... I opened the box and "wow". An amazing site. Two of the most beautiful pipes that I have ever seen. This is the first time I own a Castello pipe and I am proud of it ... Once again my thanks for a very professional business transaction. You have now one dedicated customer and most important "friend". 
Bassem D., Amman, Jordan 
November 2, 2001
 
The pipe arrived yesterday and it is absolutely pristine!! Thanks again for the great addition to my collection. I hope I will be buying from you again. 
Emery B., Jacksonville, Florida, USA 
November 6, 2001
 
Good news ... the GG 65 arrived today. The pipe is outstanding and I am very, very happy with it. Thanks again. 
Rich E., Passaic, New Jersey, USA 
January 11, 2002
 
The pipe has arrived! And, it is far more beautiful than the photos portrayed. It is simply a gem. I cannot begin to thank you for how you handled this transaction and the accommodations you made for me regarding  the "Richard Dunhill". Enormously pleased and grateful! 
Robert L. E., Springfield, Virginia, USA 
December 3, 2001
 
Beautiful pipe arrived today! Outstanding band and blast! Another gem from your collection to mine. I really appreciate this piece! 
Edward A. L., Chicago, Illinois, USA 
December 3, 2001
 
It's the ne plus ultra, the sine qua non, resplendently numinous, in short, it is great. Light as a gnat's balls and smokes like an angel's breath - this is one outstanding pipe. To me, it is the ideal, the perfect pipe in size, weight and elegant appearance. And to get a Dublin in a DR 'E', of such outstanding quality, is rare indeed. Thanks a million - it is now my #1, El Supremo, El Magnifico pipe! 
John A. F., New York, USA 
January 13, 2002
 
E' arrivata, ed è bellissima! E' tanto bella che sembra 'finta'. Ti faccio come al solito alcune domande: ... 
Francesco F., Roma 
02 Febbraio 2002
 
Ho aperto il pacco che non arrivava mai e sono rimasto senza fiato ... come potrò "dar fuoco" ad un oggetto simile? 
Maurizio D., Torino 
07 Febbraio 2002
 
The pipe has arrived, its beautiful. Thanks very much and hope to do business with you again. 
Ramiro L., Managua, Nicaragua 
February 11, 2002
 
The Dunhill arrived today. It is so beautiful I was reluctant to smoke it,  but, as promised and in your honor,  I am enjoying a bowl of Dunhill Nightcap as I am writing this. Grazie Franco! 
Jimmy T., Wagener, South Carolina, USA 
March 3, 2002
 
Ma che razza di scherzo è questo? La pipa è nuova! 
Io l'avevo chiesta usata. Questa pipa vale molto di più di quello che me l'hai fatta pagare (ma non t'illudere, non ti manderò altro denaro). È la pipa più bella che mi sia capitato di vedere: non ci credo ancora che posso fumarla e per ora non la fumo. 
Massimiliano B., Tortona 
19 Marzo 2002
 
As I sit here Friday evening smoking my new Castello I think of you and I want to thank you so very much. It's beautiful and I like it very much. 
Ken L., Calumetcity, Illinois, USA 
May 25, 2002
 
... the pipe was there. Smoked it immediately! Very fine smoke, and a great looking pipe. Thanks again, I look forward to doing more business with you. 
Rob C., Concord, California, USA 
June 9, 2002
 
The pipe has just arrived. It is beautiful! Thank you. 
Ed C., Ponoka, Canada 
June 10, 2002
 
The Castello 56 arrived in great condition. It's better looking than the photos. Love it. 
David E., Saint Louis, Missouri, USA 
July 31, 2002
 
I am pleased to tell you that the Castello arrived this afternoon, in perfect condition. It is a beautiful pipe, even more so then depicted in the photograph. The quality of your goods and the professional, friendly service you provide have made me a new, happy customer.  
Ed H., Saddle Brook, New Jersey, USA 
August 1, 2002
 
Received the Castello Rhodesian Wednesday. The Pipe is beautiful, much better than the picture, it is really a work of art. I will always enjoy this pipe, it is prefect. You have wonderful merchandise and a great website. 
Keith K., Gardena, California, USA 
August 3, 2002
 
You are the goose who lays the golden egg: you offer the nicest pipes, on the nicest site I've seen. 
I received the double faces Castello today: it is spectacular and I absolutely love it. A unique pipe that will definitely become an excellent addition to my collection. Thank you so much. 
Mike F., New Orleans, Louisiana, USA 
Sept. 30 and Oct. 4, 2002
 
The Castello just arrived. What a handsome piece. It is not as large as I thought until I received it, a manageable size for personal transportation to my club and to Lodge. 
It will be seasoned with some Dunhill - My Mixture 965. 
Rumi M., Penang, Malaysia 
October 10, 2002
 
Franco: I received the Castellos. They are gorgeous! They have immediately found a place on my desk pipe-rack, where the gems of my collection go. 
David W., Encino, California, USA 
October 29, 2002
 
Thank you for this Fine Pipe. I have inspected it: the condition is perfect as I have come to expect as normal from you but I do understand it is not normal at all! I am going to sit in my chair and lit this finely crafted gem! It is always a pleasure to deal with you! 
Richard L., South Salem, New York, USA  
November 10, 2002
 
My compliments to you for such an excellent packaging for the pipe arrived in sound condition. 
As for the pipe itself, it is very well crafted, exceptionally lightweight, and pleasing to look upon.  As you said, the condition is excellent. 
Ralph D.M., Egg Harbor Township, New Jersey, USA 
November 16, 2002
 
Hi Franco, I received my pipes today and they are in excellent condition and very beautiful. 
Stuart P., Lithia, Florida, USA 
November 19, 2002
 
The beautifully-packed pipes arrived in first-class shape this afternoon. Both are just as you described them on-line; "in person", they look quite charming ... 
Thanks for the great transaction. You may well hear from me again! 
Tom L., Amherst, Massachusetts, USA 
November 19, 2002
 
Thank you so much for allowing me to review the Castello 56.... beautiful sandblast in great condition and my favourite shape. 
David E., Saint Louis, Missouri, USA 
December 4, 2002
 
Estimado Franco, en Español te digo que eres una buena persona y que has ganado un cliente o un amigo como quieras. 
Javier S., Malaga, Spain 
December 10, 2002
 
I just received the Dunhill shell Dublin. Franco, you are a master at packaging. I had a hard time opening the box. All I can say is WOW! 
This pipe is brand new, just as you described it. 
Felix E., Long Island City, New York, USA 
December 16, 2002
 
The Red Bark Don arrived today and I am very pleased. I appreciate your careful packing ... the cigar box is perfect for shipping a delicate pipe. 
Robert U., Asheville, North Carolina, USA 
December 15, 2002
 
... they smoke just like new and I thank you again for letting me purchase some of your superb pipes and I will care for them as you would. 
Stuart P., Lithia, Florida, USA 
January 12, 2003
 
The two Dunhills arrived this morning and I could or would never imagine their condition! They are in superb shape. Both the 1978 and 1989 are in near newcondition. It's as if they were never smoked. The shipping took a mere five days, from Italy to the northwoods of Michigan. The packaging was beyond great! The communication excellent! This may sound like "sucking up" but, I must admit that, I have never dealt with another individual like Franco! Thank you, many times over, Franco! If something catches my eye again, I wouldn't hesitate! 
Arne A. J., Kalkaska County, UpState Michigan, USA 
February 6, 2003
 
I returned from our vacation Friday and picked-up the package that evening, everything is perfect. My wife told me that it is her favorite pipe. 
Keith D., Waterford, Virginia, USA 
February 8, 2003
 
The pipes arrived this morning in excellent condition. The Dunhill is lovely, but the Castello is *exquisite* (there's no other word for it). By looking in the bowl, I could just barely see that the Castello had been smoked at least once before - but otherwise it's like brand new. 
Thank you so much! 
James W., Odense, Denmark 
February 12, 2003
 
Now I received the package that was divided into 7 parts. I liked very much even which pipe. And Tamper is the glad present to me. 
I'll continue to use these carefully. 
Fumio O., Tokyo, Japan 
February 14, 2003
 
Good afternoon Mr. B: pipe arrived today and I am more than satisfied, very fine pipe. A pleasure to know you. 
Jim V., Chesapeake, Virginia, USA 
February 22, 2003
 
The doorman gave me the so-much-expected packet. I was exhausted but I wanted to see that "Natural Vergin". Very, very nice pipe indeed. 
I could no longer refrain to taste it. I filled 1/3 of the bowl with Ashton Old London Pebble Cut and ... aaah! Franco that's the good side of life! And you are right: the pipe is like a new one. 
Thank you so much for that good deal. 
Serge A., Bruxelles, Belgium 
February 24, 2003
 
The Bang Pipe is simply wonderful, we love it (including my wife). It is absolutely marvellous how you take care and love your pipes because the Bang Pipe is in such a perfect condition (Grazie mille Franco!!!). 
I am proud to own now a Bang Pipe that has been for years part of your collection! Many thanks again Franco and here are my kindest regards from Luxembourg to you. 
Jean-Claude R., Luxemburg 
March 1, 2003
 
... beautiful pipe, and your daughter was very kind and helpful. 
John R., Los Angeles, California, USA 
March 14, 2003
 
The pipes arrived today in beautiful condition. I am very happy with them!!  After a very stressful day at work, I came home to find them on the entry table. I sat outside with my wife, put on your sons' CD, we poured 2 nice glasses of Glenfiddich 30year single malt, and I smoked a nice half bowl of Cornell and Diehl Briar Fox Virginia in the new dress pipe...
Andrew A. B., Beverly Hills, California, USA
April 30, 2003
 
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