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                                                          ORGANIZATION OF SALES POINTS

I

Work is the second voice of cost for the firms working in the sector of commerce.

 The problem is balance among:

-efficiency

effectiveness in the realization of the commercial politics and service to the consumer.

 The possible actions:

- planning of models of work organization and plans of implementation.

- development of tools and methodologies to support the planning of the activities.

 The ties                                  Organization of the job                   The results

Commercial politics                  Trials                                                Level of service of the PdV

Logistics awry                          Roles                                                Cost some Job

Integrative contract                   Schedules of job

Politics of organization and

wage politics

Informative systems                 Climate

                                               Formality of use of the Sales Points

                                              by the clientele

 Method:

The methodology of intervention of the Professional Associate Study follows these logical phases:

- analysis of the ties

- analysis of the organizational trials of sales points

- individualization of the model to extend and of the priority areas of intervention

- plain of implementation

The developed actions can engrave meaningfully on the results of the Sales Points:

- in the level of service to the consumer

- in the productivity / incidence of the cost of job